01
Who We Are
Founded in Tashkent in 2020, BINART IT-SALES grew from a US-focused trucking dispatch team into a 130-person outsourcing operation running customer and back-office work 24/7.
Presented by BINART IT-SALES LLC
Great talent.
Real operations.
A market no one's watching yet, outsourced from Tashkent, Uzbekistan.
List of Contents
What this deck covers- Who We Are
- Why Uzbekistan
- Services We Offer
- Contact Center
- Back-Office & Data
- Logistics BPO Expertise
- Facility & Technology
- Clients & Results
- Get Started
Vision
To be the back-office of choice for companies scaling across borders - invisible to your customers, indispensable to you.
Mission
Run your operations with in-house quality, lower cost and the speed to go live in weeks, not months.
02
Why Uzbekistan
50-70%
lower wage cost than Western Europe and the US
19.7M
labour force (Jan 2024)
125K+
graduates per year
6.8%
unemployment (2023)
29
median age
03
Services We Offer
A full BPO suite managed from our Tashkent facility.
Contact Center
Inbound service across voice, email and chat, multilingual and 24/7.
Outbound Sales
Lead generation, qualification and sales call handling for growth pipelines.
Back-Office & Data Entry
Document processing, data entry and admin with real-time reporting.
Finance & Accounting
Accounts payable and receivable, invoicing and settlement support.
Recruitment (RPO)
End-to-end sourcing, screening and hiring delivered as a service.
Safety & Compliance
Compliance monitoring, documentation and support functions.
Service 01
Contact Center
The Challenge
Customer support is necessary work that drains focus and inflates overhead. A 24/7 multilingual desk is slow and costly to build onshore.
What We Deliver
24/7 inbound support across voice, email and chat, aligned to US Eastern Time, with dedicated account management and real-time reporting.
Service 02
Back-Office & Data
The Challenge
Invoicing, AP/AR, document processing and data entry are relentless, error-prone and expensive to run in-house.
What We Deliver
Dedicated teams for data entry, document processing, AP/AR and finance admin, with quality control and structured reporting.
Flagship Vertical
Logistics BPO Expertise
We cut our teeth running full back-office for US carriers, proving we can own complex, real-time operations end to end.
- Dispatch
- Accounting
- Safety & ELD
- Driver Recruiting
- Maintenance
26 US clients | 5+ years running US operations | 24/7 live since 2020
Why BINART
One partner. One team.
Offshore Platforms
Cheap seats, but time-zone friction, rigid contracts and no real ownership of your operation.
Generic BPOs
Headcount at enterprise rates with limited domain knowledge or flexibility.
BINART IT-SALES
Proven real-time operator. US-aligned hours, own software, real office and scalable contracts.
Live in 2-4 weeks. Built to grow with you.
07
Facility
Two Tashkent offices and one Namangan branch, production-ready from day one.
- 170+ workstation seats
- 24/7 operations aligned to US EST
- Dual internet lines, in-house IT, all office costs included
- 50 seats currently available
Footprint
2 Tashkent offices | 1 Namangan branch | 50 seats available now.
Equipment
Dual-display workstations, i3 10th gen+, 16GB RAM, 256GB SSD, headset and webcam.
Technology
Our own platform, built in-house
Our own platform, built in-house. Managers see performance and make decisions quickly.
Load Board SystemSamsaraRingCentralDAT PowerAmazon RelayMondayGoogle Workspace
Operational Approach
Centralized tooling and US-aligned shifts help managers monitor throughput, quality and turnaround in real time.
Built for fast onboarding and predictable delivery.
Multilingual Support
Serve customers in their language
Every agent works in English, Uzbek and Russian. For broader customer bases, we recruit additional European languages on demand.
In Production Today
English | Uzbek | Russian
Available on Request
German | French
Clients & Results
Trusted by US companies
OG Truckers Inc. | Independence, OH
24/7 dispatch, safety management and accounting support.
Summit Carriers LLC | Dallas, TX
24/7 dispatch, accounting and driver recruiting.
Blue Ridge Freight | Charlotte, NC
Dispatch, safety & ELD and back-office support.
US carrier clients
US-aligned operations
Delivering for US market
Credibility
By the numbers
Founded in Tashkent
Team members
Workstation seats
US-aligned operations
US clients
Languages in-house
Seats available now
Briefing to live team
Get Started
Let's build your back-office.
Uzbekistan is a quiet edge for the companies that find it first. The next step is a thirty-minute call.
Z. B. Muradov | Director | BINART IT-SALES LLC
support@binart.ai
+998 99 897 99 88
binart.ai