BPO • 2026

Great talent.
Real operations.

A market no one's watching yet — outsourced from Tashkent, Uzbekistan.

Presented by : «BINART IT-SALES» LLCbinart.ai

List of Contents

What this deck covers
01Who We Are
02Why Uzbekistan
03Services We Offer
04Contact Center
05Back-Office & Data
06Logistics BPO Expertise
07Facility & Technology
08Clients & Results
09Get Started

Who We Are

Founded in Tashkent in 2020, BINART IT-SALES grew from a US-focused trucking dispatch team into a 130-person outsourcing operation running customer and back-office work 24/7.

BINART Office
Vision

To be the back-office of choice for companies scaling across borders — invisible to your customers, indispensable to you.

Mission

Run your operations with the quality of an in-house team at a fraction of the cost — and the speed to go live in weeks, not months.

MARKET INSIGHTS

Why Uzbekistan

50–70%

lower wage cost than Western Europe and the US — at quality that matches either.

A young, English-speaking workforce with government backing for IT and service exports.

19.7M

labour force (Jan 2024)

125K+

graduates per year

6.8%

unemployment (2023)

29

median age

Services We Offer

A full BPO suite — staffed and managed from our Tashkent facility
01

Contact Center

Inbound customer service across voice, email and chat — multilingual, 24/7.

02

Outbound Sales

Lead generation, qualification and sales call handling for growing pipelines.

03

Back-Office & Data Entry

Document processing, data entry and admin with real-time reporting.

04

Finance & Accounting

Accounts payable and receivable, invoicing and settlement support.

05

Recruitment (RPO)

End-to-end sourcing, screening and hiring delivered as a service.

06

Safety & Compliance

Compliance monitoring, documentation and support functions.

SERVICE 01

Contact Center

THE CHALLENGE

Customer support is necessary work that drains focus and inflates overhead. A 24/7, multilingual desk is slow and costly to build onshore.

WHAT WE DELIVER

24/7 inbound support across voice, email and chat, aligned to US Eastern Time — with dedicated account management and real-time reporting.

BINART Contact Center Office
SERVICE 02

Back-Office & Data

THE CHALLENGE

Invoicing, accounts payable and receivable, document processing and data entry are relentless, error-prone and expensive to run in-house.

WHAT WE DELIVER

Dedicated teams for data entry, document processing, AP/AR and finance admin, with quality control built in.

Structured reporting so you always see throughput, accuracy and turnaround.

OUR FLAGSHIP VERTICAL

Logistics BPO expertise

We cut our teeth running full back-office for US carriers — proof that we can own a complex, real-time operation end to end.

Dispatch

24/7 load sourcing & coordination

Accounting

Payables, receivables, settlements

Safety & ELD

Compliance & electronic log books

Driver Recruiting

Sourcing, screening & onboarding

Maintenance

Coordination with US shops

26US clients
5+ yrsrunning US operations
24/7live operations since 2020
WHY BINART

One partner. One team.

OFFSHORE PLATFORMS

Cheap seats, but time-zone friction, rigid contracts and no real ownership of your operation.

GENERIC BPOS

Give you headcount at enterprise rates, with little domain knowledge or flexibility.

BINART IT-SALES

A proven, real-time operator. US-aligned hours, our own software, a real office, and the flexibility to scale up without re-papering contracts.

Live in 2–4 weeks. Built to grow with you.

THE FACILITY

Two Tashkent offices & Namangan

170+
workstation seats
2Tashkent offices
1Namangan branch
50seats available now
Dual-display setup · Intel i3 10th Gen+ · 16GB RAM · SSD storage · Professional headset & camera

A modern facility in the heart of Tashkent and Namangan, fully equipped and production-ready from day one.

  • 24/7 operations, fully aligned with US EST/CST time zones
  • Redundant fiber-optic internet lines with automatic failover
  • In-house IT support, backup power generators & secure access
  • All-inclusive office costs — cleaning, utilities & management
TECHNOLOGY

Our own platform, built in-house

Most providers run on someone else’s tools. We built Load Board System — one platform connecting every department, so managers analyse performance and decide fast.

OUR DAILY STACK
Load Board SystemSamsaraRingCentralDAT PowerAmazon RelayMondayGoogle Workspace
MULTILINGUAL SUPPORT

Serve customers in their language

Every agent works in English, Uzbek and Russian. For broader customer bases, we recruit and deploy additional European languages on request.

IN PRODUCTION TODAY
English · Uzbek · Russian
AVAILABLE ON REQUEST
German · French
CLIENTS & RESULTS

Trusted by US companies

OG Truckers Inc.

Independence, OH

24/7 dispatch, safety management and accounting support.

Kings Mountain National Carriers

Kings Mountain, NC

Dispatch, safety, accounting, maintenance, driver recruiting and log-book support.

Summit Carriers LLC

Dallas, TX

24/7 dispatch, accounting and driver recruiting.

Blue Ridge Freight Inc.

Charlotte, NC

Dispatch, safety & ELD and back-office support.

26US carrier clients
24/7operations, US-aligned
5+ yrsdelivering for the US market
CREDIBILITY

By the numbers

2020Founded in Tashkent
130+Team members
170+Workstation seats
24/7Operations, US-aligned
26US clients
3Languages in-house
50Seats available now
2–4 wksBriefing to live team

Let's build your back-office.

Uzbekistan is a quiet edge for the companies that find it first. The next step is a thirty-minute call.

Z. B. Muradov

Director · «BINART IT-SALES» LLCSayram MFY, Ravnak st. 21, bldg 21a · Mirzo-Ulugbek district, Tashkent
support@binart.ai+998 99 897 99 88binart.ai